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FAQ > Uploading Pictures / Image Quality

Uploading Pictures / Image Quality

We want to make sure you get the best possible print quality from us so we put together this resource library for uploading files.

Uploading images from your photographer/session:

• Please ask your photographer for high quality JPEGs. 


What NOT to do:

• Please refrain from uploading screenshots from your computer or phone, these are low quality.

 There's a 100mb maximum on our image uploader. If for any reason your image is larger and would like to share it with us please visit

Photographers/Designers/Artists (Pro Accounts):

Please make sure your document/image in Photoshop / Lightroom / Illustrator is set to the following pixel dimensions before you save/export.

• For "color space settings" - please make sure your document is set to sRGB and not CMYK


8”x12” - 2400x3600

12”x12” - 3600x3600

20”x16” - 6000x4800

24”x16” - 7200x4800

30”x20” - 9000x6000

36”x24” - 10800x7200

40”x30” - 12000x9000

48”x36” - 14400x10800

40”x60” - 12000x18000


Courtesy Check:

If you'd like for us to check your uploaded files, please upload them to our website and save them to your favorites. Contact us and we'll double check them for you.

Now thats some great customer service huh?



How to Check the Size of an Image on Your Computer

Change your image dimensions without photoshop or Lightroom


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